Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We ship all our products in airtight, smell-proof, vacuum-sealed packages. Your order will arrive in a discreet, unmarked package. Your real address and name must be on the package to ensure proper delivery. Shipping to major centres takes 1-3 business days and rural locations 3-5 business days. Shipping couriers does not ship on weekends and holidays.
Yes! We offer free shipping on all orders over $349. Orders below $349 are charged $45 flat rate for shipping. All orders are shipped expressed and come with a tracking number.
We understand that most people require discretion. So, we use generic prepaid envelopes or a plain white box to package your items. We then vacuum-seal and bubble wrap the contents for maximum discretion, protection and to seal in the freshness. There is nothing written on the outside of the envelope that would advertise that you are taking magic mushrooms so no nosy neighbors’ would know it is anything other then a regular package from the post office.
You’ll be provide a tracking number so you can track your order.
To change your shipping address contact us, via Live chat or send us an email.
No, we do not store financial information
We offer worldwide shipping
That will depend on the size of your package
If you need to swap an item
Returns and Exchanges
Contact us if you receive the wrong item
Contact us via Live chat or send us an email at sales@psychedelicsconnect.com
Contact us straightaway to change your shipping address
Yes, if we have the item still in stock.